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Privacy policy

Last updated: March 16, 2026

Welcome to the website of SCAMP AND PAW LTD.
We are committed to protecting your personal data and respecting your privacy in compliance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Data Controller

SCAMP AND PAW LTD is the Data Controller responsible for your personal data.

Company Number: NI734620
Registered Address: 14 The Harbour Kilkeel, Newry Northern Ireland BT34 4AX United Kingdom

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our website.

2. Personal Data We Collect

We may collect and process the following personal information:

Information You Provide Directly

  • Full name

  • Billing address

  • Delivery address

  • Email address

  • Contact details

  • Order history and purchase details

Information Collected Automatically

  • IP address

  • Browser type and device information

  • Pages visited and browsing behaviour

  • Cookies and tracking technologies

This information is necessary for providing our services and improving your shopping experience.

3. How We Use Your Data

We use your personal data for the following purposes:

Order Processing

  • To process and deliver your orders

  • To manage payments and refunds

  • To provide order confirmations and updates

Customer Support

  • To respond to enquiries and service requests

  • To provide after-sales support

Service Improvement

  • To analyse website performance and user behaviour

  • To improve our products, services, and customer experience

Marketing Communications

  • To send promotional offers, updates, and newsletters only where you have provided consent

  • You may opt out of marketing communications at any time

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual Necessity — Processing required to fulfil your orders and provide services

  • Legal Obligations — Compliance with tax, accounting, and regulatory requirements

  • Legitimate Interests — Improving our services, preventing fraud, and securing our website

  • Consent — Sending marketing communications where you have agreed

5. Data Sharing

We may share your data with trusted third parties where necessary, including:

  • Payment processing providers

  • Delivery and logistics partners

  • IT and website service providers

  • Professional advisers where legally required

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Satisfy legal, accounting, or reporting requirements

  • Resolve disputes and enforce agreements

When your data is no longer required, it is securely deleted or anonymised.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Restrict processing of your personal data

  • Object to certain types of processing

  • Withdraw consent at any time (where processing is based on consent)

  • Data portability where applicable

To exercise your rights, please contact us via our website.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

However, no online transmission can be guaranteed to be completely secure.

9. Cookies

Our website uses cookies to enhance user experience, analyse traffic, and improve functionality. You can control or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

SCAMP AND PAW LTD

Phone: 0447391406796
Email: will.bisset@scampandpaw.co.uk
Address: 14 The Harbour, Kilkeel, Newry Northern Ireland, BT34 4AX United Kingdom